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| Providing value to brokers, insurers and other partners |
Over promising and under delivering |
| Professionalism and integrity |
Hollow marketing and salesmanship |
| Innovation and challenging "the way things have always been done" |
Accepting existing industry structures and processes |
| Building a lasting, admired and valuable company |
Making a fast buck |
| Exploiting technology for commercial benefit |
Technology for its own sake |
| Creating a truly great team |
Hiring to fill the slots |
| A non-hierarchical team-based work environment |
Departments, reporting lines and hierarchies |
| Developing great people into great leaders |
A job |
| A demanding, fun, rewarding place to work |
A comfortable backwater in which to hide |