Theo Duchen, co-founder and co-CEO of the Acturis Group, speaking at a panel at the Broker Network Conference:

“Our role is to equip our brokers with the tools to make them more efficient and help them digitise more aspects of their business. Today I don’t think we’re that far ahead but if you compare us to other countries, our broker community is actually quite advanced – so it’s not that bad, it’s just not where we’d like it to be.”