About Acturis
Delivering real world innovation to general insurance since 2000
This is
our mission
our vision
our purpose
Back in 2000, our founders and Group co-CEOs, David McDonald and Theo Duchen, knew that the UK insurance market had to change. It was too cumbersome and too inefficient to respond to the needs of modern business. So, they did something about it and Acturis has been helping to create and shape markets across UK general insurance ever since.
And that, in a nutshell, is why we exist. Our mission isn’t just to connect users. Or simply to connect markets. Or even to create new ones. Our mission is to deliver on all those fronts. To make the transaction of insurance as simple and efficient as possible – regardless of market or class – and create a digital marketplace that works for everyone in it.
Our vision for technology goes beyond the technical. We believe in the concept of technology as strategy and with each new community member, we take another step forward in redefining the role of technology in insurance.
Our community is our track record
They say you’re only as good as your last job. We agree which is why we believe the best way to provide insight into the way we work is to turn to our existing clients.
In fact, our community approach to the Acturis experience means that our users are constantly helping us develop and enhance the Acturis experience. So, take a look at what you can expect when you join the Acturis community.
Key dates in our history
Acturis UK Leadership Team
Theo Duchen
Theo Duchen
Theo is co-founder and Group co-CEO of the Acturis Group. He was previously a partner at McKinsey & Company, having joined McKinsey in 1991 and becoming a partner in 1997. He led McKinsey’s general insurance practice in the UK and was a member of McKinsey’s European insurance leadership group. Theo is a Fellow of the Institute and Faculty of Actuaries.
David McDonald
David McDonald
David McDonald is co-founder and Group co-CEO of the Acturis Group. Along with Theo, he has led the growth of the Acturis UK business and the development of our international strategy. Prior to Acturis, David spent 10 years at McKinsey & Company as Partner in London and New York and he led the development of McKinsey’s e-Commerce practice. Before joining McKinsey, David qualified as a CA and received an MBA with distinction from INSEAD in 1990.
Tony Goddard
Tony Goddard
Tony joined the company in 2001 shortly after graduating from Durham University with a 1st class Masters of Engineering. After 20 years of leading the development of the platform Tony stepped up to the CEO role in early 2023.
Caroline South
Caroline South
Caroline South is Chief Legal Officer (CLO) of the Acturis Group. She joined Acturis in 2013 and heads up the Legal Team advising the Acturis Group on the legal aspects of all areas of the business.
Prior to joining Acturis, Caroline spent 10 years at the law firm Allen & Overy LLP as an Associate in the Corporate group of the London and New York offices. Caroline is an English law qualified solicitor and graduated with a Masters degree in Modern Languages from Oxford University.
Hayden Parra
Hayden Parra
Since joining Acturis in 2005, Hayden has held a number of roles, including Head of Digital for 11 years and helping launch Acturis France. As CIDO, he is responsible for the global development and expansion of the Acturis system. Hayden has a master’s degree in physics from Imperial College London.
Jeff McCracken
Jeff McCracken
Jeff joined Acturis in 2012 with 20 years of industry experience with Close Premium Finance where he specialised in business development and e-commerce.
He has a vast experience of managing strategic business relationships and heads up the Acturis sales, marketing and customer experience function as well as managing a number of key insurer, broker and partner relationships.
Mark Davies
Mark Davies
Mark joined Acturis in 2020 as CFO from Charles Taylor Adjusting where, as Finance Director, he had overseen significant growth into new territories and products. Prior to this he worked in the investment team at Sun European Partners. Mark commenced his career at E&Y in the corporate finance division where he qualified as a Chartered Accountant. He holds an masters in physics from Oxford University.
Shay Bhatia
Shay Bhatia
Shay is responsible for all aspects of IT infrastructure and day-to-day operations for the Acturis system. Shay has over 20 years of experience in the IT industry having worked as a Senior Consultant for Cap Gemini and for Logica within the Finance sector. Prior to joining Acturis, Shay worked as Senior Oracle Architect at British Airways. Shay is a Computer Science graduate.
Thomas Stuart
Thomas Stuart
Thomas joined Acturis in 2004 and is responsible for web services delivery of the Acturis platform. He previously managed the commercial products team.
Recognised year after year
