Acturis Partners Direct Line Group to Implement Motability Scheme

Acturis Group is delighted to announce the successful go live of its partnership with Direct Line Group. Acturis has designed and implemented the policy administration platform utilised by Direct Line to provide insurance to the Motability Scheme.

Initial migration of the portfolio of approximately 700,000 individual policy records was successfully completed for go live on September 1st 2023, representing one of the largest single migrations ever completed onto the Acturis platform.  In the six weeks since go live, Direct Line as administrator of the insurance provision has completed nearly 300,000 customer and policy transactions via Acturis APIs, underlining the scale of the project.   

The Acturis solution comprises:

  • An Acturis-hosted Direct Line agent portal, for administrating policy changes
  • A Direct Line hosted customer portal (via Acturis APIs)
  • A Motability Scheme policy feed (via Acturis APIs)
  • An automated print fulfilment solution
  • An automated notification API service to Direct Line administration on customer/policy events

This is one of the biggest single project undertaken by Acturis, with our engaged partner Direct Line Group.  The project underlines our expertise in this arena and our ability to perform at scale within tight timelines.”

Theo Duchen, Group Co-CEO, Acturis Group

I am delighted that we have partnered with Acturis whose work aligns with our purpose of helping people carry on with their lives, giving them peace of mind now and in the future. The Acturis solution’s digital capabilities, functionality and robustness means that together we can deliver a first-class, efficient and digital service.

Ash Jokhoo, CTO, Direct Line Group

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Acturis Partners Direct Line Group to Implement Motability Scheme