Every new Acturis client is provided with a dedicated account manager from the point the ‘go live’ date and beyond, into day to day use of the system. We see implementation as just the start of our partnership so your account manager will be your ongoing key contact at Acturis.
But we know, from experience, that there are always queries and questions about various parts of the system so we have a large support team, based in the UK, who are always on hand and ready to deal with anything you might throw at them.
Within that team, we have specialists to support you in the first six months as you and your teams adapt to the system and then, depending upon your needs, we will appoint a dedicated account manager to ensure you always get the most out of the system as it grows and evolves.
We just want to make sure that our system provides the business support you need, and our support teams are on hand to help you do that.